![]() The easiest way to speed up Origin is to break down your Origin project file into several smaller ones. If your Origin project size is very large, you may feel Origin is running slowly.Origin Cannot Save/Close/Print Normally P9. When you notice a specific Origin project file occupies the computer's full CPU, or the size of an OPJ file is unreasonably large, you can follow this Quick Help page to solve it.If Origin does not function for unknown reasons, for example, no response when exporting graphs or choosing a menu, or shows message like External call execution error or Fail to find xxx.dll, please refer to this Quick Help page for solutions.At this time, you may refer to this Quick Help page for solutions. When working with Excel in Origin, sometimes Origin does not respond and show some Excel error messages.Origin crashes for various reasons, e.g., when using a specific tool, performing certain operation, working with a specific Origin project/workbook/graph, this Quick Help page provides a systematic routine in resolving crash issue.Origin Crashes, Freezes, Not Responding, Consumes Full CPU, Fails to Export Graphs If you are using an old Origin version and don't want to upgrade at the moment, you can try to delete the registry entry that manages dialogs as descrbied in this Quick Help. to check if there is a new version available, or download new version installer (EXE or ZIP) or Service Releases patch from our website. You can go to menu Help: Get Help Files/Check for Updates. Please upgrade your Origin to the latest version. Origin keeps improving the displayment on the high resolution sceens, see this FAQ for details. When using a high resolution screen with large DPI setting ( Medium-125% or Larger-150% in Windows Control Panel\Appearance and Personalization\Display page), you may encounter the situation that the layout of Origin dialogs are huddled together or the toolbar buttons are very tiny. Dialogs are Distorted and Underlying Items are Hidden If you encounter the situation that double clicking on the embedded Origin graph in Word/PowerPoint failed to open it in Origin, you can refer to this Quick Help page for solutions. Double Click Embedded Graph Fails to Open Origin This Quick Help has provided several ways that you can try to fix the issue. It only happens on some PCs and we don't have a fix for this yet. Usually the message is There is a problem sending the command to the program. This issue started since Windows Vista and on and not unique to Origin. If you are receiving "System Folder Build Failed", "X-Function failed to execute" error messages when starting Origin, you can refer to this Quick Help page for solutions.Please refer to this Quick Help page for solutions. If you are receiving missing DLL error messages when starting Origin, it means the required Microsoft DLLs by Origin are missing on your computer.Output Error Messages When Starting Origin To determine whether the network makes Origin slow to open in such case, try to break from network temporarily or borrow a license from server and then restart Origin, see if it starts faster. If you have a Concurrent license and the Flexnet server locates far away (for example in another country), or in a network very slow to connect, Origin operation would heavily rely on the network status.Sometime printer driver can mess with Origin, reset the default printer to another one on the local machine.If your User Files Folder (UFF) is set to a network path or roaming profile, change UFF to a local path.Check the following situations one by one: Several reasons would cause this problem. ![]() If problem persists, you can find further solutions on this Quick Help. Make sure you have specified a new folder as User Files Folder during re-installation. The first thing to do is to download the latest service release from this link, uninstall your current Origin and re-install with the newly downloaded installer. If you see an "error installing ikernel.exe" message when running the Origin Setup, this is usually caused by your Windows log in account not having installation permissions. Output Error Messages When Trying to Install Origin This Quick Help page provides a general routine to help users to self-diagnose the problem of Origin resulted from unknown reasons. 5.44 FAQ-780 What should I do when Origin does not function for unknown reasons?
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